Contacts | leonaussiecasino.com
Contacting leonaussiecasino.com
For enquiries about the content of these pages, the contact address is [email protected]. It is not a support mailbox for casino accounts.
This address cannot be used to access casino accounts, authorise payments or change a player's gambling restrictions. Account requests and complaints go to our support team at [email protected] or through live chat.
Choose the right contact
| What you need | Where the enquiry belongs |
|---|---|
| A correction to a page on leonaussiecasino.com | This site's contact address: [email protected] |
| Help with Leon Casino games, login or payments | Leon's own support channels; its Australian support page lists [email protected] |
| A complaint about the casino operator | [email protected] or the operator's live chat, as specified in Leon's complaints terms |
| Assistance with self-exclusion or account limits | The casino operator's support team or the relevant account controls |
The two Leon email addresses have different published contexts: [email protected] appears in general support information, while [email protected] is the address named for complaints.
Using Leon Casino support
Leon's support page offers live chat and a message option for an email reply. The chat entry asks the player to sign in. Leon describes its customer support as available around the clock; this does not establish a deadline for an answer or a completed account action.
For a payment or account query, explain the problem and keep the relevant transaction or case reference available. Follow the operator's instructions if further verification is required. Do not send casino passwords, payment credentials or identity documents to this site's contact address.
Making a casino complaint
Under Leon's complaints terms, the account's registered holder must submit the complaint. The operator does not charge for submission. Claims remain with that person and cannot be transferred, traded, rented out or used as security.
The operator provides a complaint form to return to [email protected]. Its required information includes:
- Your full name, postal address and place of residence.
- The number identifying your casino account.
- When you are making the complaint and when the disputed event occurred.
- An explanation of the issue and the appropriate complaint category.
Include relevant evidence through the operator's complaint channel. Leon may ask for additional documents reasonably needed to review the matter. Sending these details to leonaussiecasino.com does not lodge a complaint with Leon or begin its review process.
Reporting a content issue on leonaussiecasino.com
A useful correction report identifies the affected page, the wording in question and what appears inaccurate. Keep casino account records and sensitive personal information out of a content enquiry. This site's contact address does not offer a response-time or resolution guarantee.